Service Request Form

Please complete the Service Request Form below. If you're sending a product in for service, print the confirmation e-mail and include it in the package (check your spam folder if no email is received.)


Return Shipping Address:

Fish Hawk Service
Grayden Outdoor LLC
7845 Brians Way
Brainerd, MN 56401
  • Visit the Troubleshooting page to diagnose most common scenarios 
  • It is best to send your probe and display together to be tested as a set
  • Do not remove the transom mount transducer from your boat
  • Keep the tracking number for any products shipped back to us
  • If your Fish Hawk is out of warranty and can't be repaired, we'll replace it with a new one for a discounted flat rate
  • Turn around time for repairs is typically within 24-hours of receiving your product