Request Service

"HELP! I can't fish without my Fish Hawk!" Many customers tell us that their Fish Hawk is so important to their fish catching success that they won't fish without it! We make getting service easy, getting you back on the water as quickly as possible.

If your Fish Hawk product is in need of service, please complete the Service Request Form, or call (218) 454-4760. We will respond to your request as soon as possible. Our office hours are 8:00 AM to 4:30 PM CST, Monday through Friday. 

Warranty Repairs

All Fish Hawk Products come with a one-year warranty protecting against any defects in parts or workmanship. If you have a warranty issue, we'll arrange to repair or replace the product at no cost to you. Please have a copy of your sales receipt available.

Out-of-Warranty, Flat Rate Service

If your Fish Hawk X4X4D, or TD is more than one-year old, we'll replace it for the flat rate shown below:

Flat Rate Charges


Flat Rate Charge

X4 Probe


X4D Probe








Please ship the product to the address below along with a note describing the problem. Include your return shipping address, contact information, and payment. Payment can be made by check or credit card. If you choose to include your credit card information, please provide the expiration date and security code. Please allow up to three business days for repair (not including inbound or outbound transit time.)

Return Address:
Fish Hawk Service
c/o Grayden Outdoor LLC
7845 Brians Way
Brainerd, MN 56401

Legacy Models

We no longer have parts available to repair models: 800, 840, 510/520/530. The probe, display, and transducer of the model 840 are interchangeable with Fish Hawk X4/X4D models. For example, you can purchase an X4 probe to use with an 840 transducer and display. The Fish Hawk 520 was replaced by the Fish Hawk TD, which provides the same temperature data much faster and more accurately.

Service Tips

  • Please consult the troubleshooting page and owner's manual (X4-X4D Manual, FH 520 Manual, FH 840 Manual) before sending your product in, it may save you time and money.
  • If you think you have a problem with the transducer on the back of the boat, please contact us before removing it.
  • Ship products back using Fed Ex, UPS, or Priority Mail and keep the tracking number.
  • We recommend sticking an address label on each part sent back to us.